Refund and cancellation policy
Last updated: 5 November 2026
Full refund within 7 days of payment for the Decide plan (₹2,999), as long as you have not generated a Final Verdict report.
How to ask for a refund
Email [email protected] from the address you signed in with, within 7 days of paying. Include your Razorpay payment ID (it's in your payment receipt email).
What happens next
- We confirm within 2 working days.
- Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days.
- Paid features are switched off when the refund is issued.
When a refund isn't available
- More than 7 days after payment, or
- After a Final Verdict report has been generated, since that is the core of what the plan delivers.
If something went wrong on our side (a payment taken twice, or a feature that didn't work), write to us anyway and we will put it right.
Cancellation
The Decide plan is a one-time payment, not a subscription, so there is nothing to cancel and you will not be charged again.